Privacy policy.

Privacy Policy for driptrip by Peak Human
Effective Date: March 14, 2025

Introduction
Welcome to driptrip by Peak Human ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws in Ontario, Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Personal Information We Collect
We collect information you provide when you use the Service, including, but not limited to:

Personally Identifying Information: Name, contact information (email address, phone number), billing and physical addresses.
Account Registration Details: Your login, password, and other account registration details.
Information from Forms: Information provided at the time of registering to use our website, subscribing to our service, or requesting further services.
Correspondence Records: Copies of your correspondence (including email addresses) if you contact us.
Transaction Details: Details of transactions you carry out through our website and fulfillment of your orders. You may be required to provide financial information before placing an order.
Demographic Data: Gender, date of birth, and postal code.
Device and Browser Information: IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exiting web pages, web page requests, cookie information, hardware/software attributes.
Third-Party Information: Information from third-party websites, networks, platforms, servers, and applications (e.g., your online social media accounts, cloud drives, mobile device service provider).
Usage Activity: Interactions with the service, including viewing habits, preferences, history, clicks on pages or features, and time spent on pages or features.
Billing, Payment, and Shipping Information as necessary for processing transactions.
Electronic Signature when required for the completion of certain services or documentation.
Other Communications: Any other information you provide when you contact or communicate with us.

Additional Mobile Device Information
If you use your mobile device to access or use our service, we may collect additional categories of information:

Mobile Device Information: Your name and telephone number associated with your mobile device.
Geolocation: Information about your location.
Mobile Device ID Information that helps identify your device.
Mobile Device Usage Data such as mobile operating system and other mobile-related details.

Health and Medical Information
We collect certain medical information on behalf of the Medical Groups and/or Providers who provide treatment or other services to you in connection with our Service. This information may include, but is not limited to:

Health and Medical Data: Data you submit for diagnosis or treatment purposes, including questionnaires or surveys you complete.
Date of Visit: Records related to the date of your medical visit or consultation.
Images or Videos: Images or videos you share for diagnosis or treatment purposes.
Communications with Providers: Any interactions or communication with your medical providers.
We may also receive information from third parties that pay for your care or provide you with treatment, laboratory care, or prescription medication, which may include, for example, your prescription history and laboratory test results.
We may also receive personal information about you from our service providers who assist us with identity verification in connection with our Services, which may include information parsed from your driver’s license or passport, your estimated location, your address and how long you have lived there, and your contact information.

Tracking Technologies
We use various tracking, data aggregation, and/or data analysis technologies to enhance your experience and help us improve our services. These technologies may include:

Cookies: Small data files stored on your browser or device to track your preferences and activity. Cookies may be used to improve your experience, remember information you've provided, and enable analytics or advertising functionality. You can manage cookie preferences in your browser settings.
Web Beacons: Pieces of code embedded in a website or email to monitor your activity, such as your IP address, the URL of the page, the type of browser you use, and your interaction with content. These help us with activities like marketing, analyzing traffic, and measuring campaign effectiveness.
Flash Cookies: Cookies written using Adobe Flash, which can be stored permanently on your device. They function similarly to regular cookies but may be managed differently.
Scripts: Code embedded on a website to define the site's behavior based on user interactions. Scripts help us collect information about the user’s actions on the website.
Analytic Tools: Third-party tools that help track, measure, and generate information about our website's traffic and user behavior. These tools enable us to analyze and improve user experiences.

You can block or delete cookies, but this may affect the functionality of some areas of our website or service. By using our service, you consent to the use of these tracking technologies.

Use of Information
We may use your information for the following purposes:

Verifying Your Identity: Ensuring that your personal information is accurate and complete.
Communicating with You: Sending updates, promotional content, service notifications, or customer support messages.
Providing Services: Administering your account, processing payments, fulfilling orders, and providing medical services.
Improving Services: Analyzing user behavior to improve our offerings, develop new features, and enhance your experience.
Marketing and Advertising: Customizing our advertising efforts to provide you with more relevant offers.
Legal and Regulatory Compliance: Complying with legal obligations and protecting our rights or the rights of others.

We may share de-identified information or aggregate data for research or other lawful purposes.

Disclosure of Personal Information
Subject to the limitations described in the Protected Health Information section, we may disclose your information to third parties in connection with the provision of our Service or as otherwise permitted or required by law. For example, we may disclose your information:

To our subsidiaries and affiliates;
To our third-party service providers (collectively “vendors”) that provide services to enable us to provide the Service, such as hosting the Service, data analysis, IT services and infrastructure, customer service, email delivery, and other similar services;
To our vendors that provide services to enable us to run our business and administrative operations, such as legal and financial advisory services, auditing services, analytics, and similar services;
To our vendors that provide services to enable us to promote and advertise the Service and the products and/or services offered via the Service, such as ad platforms or ad-retargeting services, as well as comply with contact removal requests or requirements, such as mailing list removal services, do-not-call registries, and similar services;
To our contractors, service providers, and other third parties we use to support our business. These entities provide IT and infrastructure support services, payment processing services, and marketing software.
To the Labs, Pharmacies, Medical Group, or its Providers to enable them to provide services to you via the Service and to collect payment on their behalf;
To vendors as we believe necessary or appropriate to comply with applicable laws;
To a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Peak Human’s assets, in which Personal Data held by Peak Human about our Website’s users is among the assets transferred;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information;
With your consent;
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes; and
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Peak Human, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may de-identify your information and disclose such de-identified information for any purpose not prohibited by applicable law.

Data Retention
We may retain your information for as long as necessary to comply with legal obligations, resolve disputes, and/or enforce our agreements, or as long as needed to provide you with the services of driptrip by Peak Human. We may dispose of or delete such information at any time, except as set forth in any other agreement or as required by law.
Similarly, the Medical Groups and Providers may retain your information for as long as they believe necessary to comply with their respective legal obligations, resolve disputes, and/or enforce agreements. They may dispose of or delete such information at any time, except as set forth in any other agreement or as required by law.
Data Security
We take measures to secure your personal information from unauthorized access, loss, or misuse, but we cannot guarantee 100% security. You can help protect your data by keeping your login details private. We implement safeguards to prevent unauthorized access and use.
Transactions
In connection with any transaction that you conduct through the Service (e.g., the purchase or sale of any products or services on or through the Service), you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number, and/or your email address. By submitting such information, you grant driptrip the irrevocable, unencumbered, universe-wide, and perpetual right to provide such information to third parties (e.g., payment processing companies, buyers on the Service, sellers on the Service) for the purpose of facilitating the transaction.
All credit card, debit card, and other monetary transactions on or through the Service occur through an online payment processing application(s) accessible through the Service. This online payment processing application(s) is provided by a third-party online payment processing vendor. Additional information about payment processors, their privacy policies, and their information security measures should be available on the respective provider's website.
Jurisdictional Issues
For Canadian residents, this Privacy Policy is governed by the laws of Ontario and the applicable federal laws of Canada. Any disputes will be subject to the jurisdiction of the courts in Ontario.
Third Parties
This Privacy Policy does not address or apply to, and we are not responsible for, the privacy, information, or other practices of any third parties, including, without limitation, manufacturers of your mobile device, or any third-party websites or services to which our Service may contain a link. These third parties may gather information from or about you. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of each website and application you visit and use.
Your Rights Regarding Your Information
You have certain rights under Canadian data protection laws, including the right to access and update your Personal Data, restrict how it is used, and the right to have us erase certain Personal Data about you.

Access and Update: You can review and change your Personal Data by logging into the Website and visiting your “Account” page. You may also notify us through the Contact Information below or through our Website’s Contact Us form of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible.

Right to be Forgotten: You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, and we will only delete your account when you have requested that we do so. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as set forth in this policy.

You have the right to lodge a complaint with the applicable supervisory authority in the province you live in or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.

Do Not Track Signals
We may use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.
We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals, and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. All changes will be posted on this page, along with the effective date of the revision. If we make material changes to how we handle your personal data, we will notify you via a notice posted on the home page of the Website. The date of the most recent revision to this Privacy Policy will be indicated at the top of the page. It is your responsibility to ensure we have your most current, active, and deliverable email address. Additionally, we encourage you to periodically check our Website and Privacy Policy for any updates or changes. Continuing to use our services after any updates have been posted will signify your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: peakdriptrip@gmail.com
Phone: 647-703-2085
Address: 2 Kennedy Road South, Brampton, ON, Canada